2p222 Privacy Policy
How your personal information is collected, processed, and kept safe — this policy applies to all users of the 2p222 platform.
Introduction & Scope
2p222 ("we", "us", or "the platform") operates a safe, reliable, and transparent online betting and casino service for Bangladeshi users. By accessing our website 2p222.lat or using our services, you are considered to have accepted the terms of this privacy policy.
This policy tells you what kinds of personal information we collect, why we collect it, how we use it, who we share it with, and what rights you have over your information. We take your privacy very seriously and put in place all necessary technical and organizational measures to keep your personal information secure.
This policy applies to all users of the website — whether registered account holders or general visitors. Those under 18 are not permitted to use our platform; however, our services are intended for users aged 21+ only.
1 What Information We Collect
A. Information You Provide Directly
When you register on our platform or use our services, you provide the following information:
- Full name, date of birth
- Email address
- Mobile number (especially those linked to bKash, Nagad, or Rocket)
- Payment-related information (transaction reference numbers; we do not store card numbers)
- Identity verification documents (when required)
- Any information provided when contacting our support team
B. Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
- IP address and device type
- Browser type and version
- Operating system
- Pages visited, time, and date
- Referral URL (where you came from before reaching our site)
- Data collected through cookies and similar tracking technologies
C. Gaming & Transaction Information
We also store information related to activity on your account:
- Deposit and withdrawal history
- Bet placement and gaming activity records
- Bonus usage information
- Account login and security logs
2 Purpose of Using Your Information
2p222 uses the information we collect only for the following legitimate purposes:
- Account management: To create, verify, and maintain your account.
- Service delivery: To ensure betting, gaming, financial transactions, and bonus processing run smoothly.
- Identity verification: To prevent fraud and comply with responsible gaming policies.
- Customer support: Our 24/7 support team may access your information to resolve your questions and issues.
- Security and protection: To prevent cyber threats, account hacking, and unauthorized access.
- Legal obligations: To comply with applicable laws, regulations, or directions from authorities.
- Service improvement: For analytical purposes to improve our platform's performance and user experience.
- Communication: To keep you informed about important updates, account notifications, and relevant offers (subject to your consent).
We never sell your personal information to third parties or pass it on to advertising companies.
3 Information Sharing & Disclosure
When We Share Information with Third Parties
2p222 may share your information with third parties in the following limited circumstances:
- Payment processors: The minimum information required to complete transactions through bKash, Nagad, and Rocket is sent to the relevant payment service provider.
- Technology service providers: Trusted technology partners who assist in operating our platform, and who process information only according to our instructions.
- Legal requirements: Information may be disclosed pursuant to a court order, a lawful request from a government authority, or applicable law.
- Fraud prevention: Information may be provided to relevant authorities to prevent fraud, money laundering, or other illegal activity.
- Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred — and you will be notified in advance in such cases.
In all cases we share only the minimum information necessary for the purpose, and we require third parties to uphold our standards of data protection.
4 Cookies & Tracking Technologies
What Cookies Are and Why We Use Them
Cookies are small text files stored in your browser. 2p222 uses the following types of cookies:
- Essential cookies: These cookies are necessary for the platform's core functions — maintaining login sessions, ensuring security, and so on.
- Functional cookies: Used to remember your preferences and settings (language, display mode).
- Analytical cookies: Used to understand how users interact with our platform and to improve our services.
You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
5 Data Security Measures
2p222 applies industry-standard technical and organizational measures to protect your personal information. Our security measures include:
- SSL/TLS encryption: All data exchanged between your browser and our servers is encrypted.
- Password hashing: Your password is never stored directly; it is hashed using strong cryptographic algorithms.
- Access controls: Our staff can only access the information needed to carry out their responsibilities.
- Security monitoring: Our systems are continuously monitored to detect suspicious activity.
- Data backups: Regular backups are taken to ensure the safety and availability of information.
While we work to ensure the highest level of security, no transmission of information over the internet is entirely risk-free. Keeping your password confidential and using a strong password is also your responsibility when it comes to your account's security.
6 Data Retention Period
We retain your information only for as long as it is needed or legally required. The general guidelines are:
- Active accounts: All information is retained for as long as your account remains active.
- Closed accounts: After an account is closed, certain information may be retained for a set period in accordance with applicable legal requirements.
- Transaction records: Financial records and audit trails are retained in compliance with legal obligations.
- Marketing data: Information used for marketing purposes is deleted as promptly as possible once you unsubscribe.
Once the above periods have passed, or once the purpose has been fulfilled, we securely delete your information or anonymize it so that you can no longer be identified.
7 Your Rights
You have the following rights over your personal information, and 2p222 respects these rights:
- Right to access: You may request to see what information we hold about you.
- Right to rectification: If any of your information is inaccurate, you may request a correction.
- Right to erasure: In certain circumstances you may request that your information be deleted (except where legal obligations apply).
- Right to restrict processing: In certain cases you may request that processing of your information be restricted.
- Right to withdraw from marketing: You may opt out of marketing communications at any time.
- Right to data portability: In certain circumstances you may request your information in a structured, commonly usable format.
To exercise any of these rights, please contact our support team. We will respond within a reasonable time after verifying your request.
8 Protection of Minors' Information
2p222's services are for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If it comes to our attention that a minor has used our platform, we will immediately close that account and delete the associated information.
If a parent or guardian believes their child is using our platform, please notify our support team immediately.
9 Third-Party Services & Links
Our platform may integrate services from various game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and others. These third-party services have their own privacy policies, and 2p222 is not responsible for how they collect or process information.
If our platform contains any external links, it is your responsibility to read the privacy policy of the relevant website before clicking on that link.
10 Policy Changes & Updates
2p222 may update this privacy policy from time to time. When significant changes are made to the policy, we will:
- Update the revision date on this page;
- May notify registered users by email;
- May display a notice on the platform.
Continued use of our platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
11 Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact our support team. Our team provides assistance in both Bengali and English and is available 24 hours a day, 7 days a week.
Support email:
[email protected]
Live chat:
Instant support is available through the platform's live chat feature.
We aim to respond to your request as quickly as possible upon receipt. For complex requests, identity verification may be required.